2024 Annual Community Survey

Our first ever Annual Community Engagement Survey (the Survey) asked the community how we're doing when it comes to listening, engaging and including your voice in our work. Thank you to everyone who took the time to share their thoughts. Your input helps shape the future of the Great Ocean Road's coast and parks.

The Survey was designed with two key goals in mind:

1. Understanding your experience: How did you feel about the ways we connected with the community on our projects in 2024?

2. Learning for the future: What can we do better to improve our project community engagement?

This Survey will become an annual tradition, helping us track our progress year-on-year and ensuring we stay responsive to community needs.

Image showing 174 survey contributuions and 1300 visit to the survey webpage

Key Survey Findings

Community Priorities

Three Icons stating: You Want Confidence in Your Influence on Decisions, You Want to Be Informed and You want community engagement to be accessible to all

When asked about your experience engaging with us on proiects, three key priorities were highlighted.

Who We Heard From

Graph showing various people who took part in the survey

How You Participated

A graph showcasing the ways people provided feedback in 2024

How Informed You Are

Graph showing levels of how informed people feel about our projects.

When asked about your experience engaging with us on proiects, three key priorities were highlighted.

How We Use Feedback

Graph showing the different levels of how confident people are that their feedback is being used in decision making.

Actions We're Taking in 2025 and 2026

In line with our commitment to community engagement, we will undertake the following actions in response to the community priorities highlighted in survey feedback.

Transparent Planning Processes

3 text boxes outliing four areas of action: Transparent Planning Processes, Expanding our reach beyond the coast, Introducing a 'Join the Discussion: A Guide to Engaging with Us' and 'Tackling Unequal Influence'

Expanding Our Reach

Text box outlining how we will expand our reach beyond the coast

A New 'How to' Guide

Image outlining how we will expand our reach beyond the coast.

Tackling Unequal Influence

Text box outlining how we will tackle unequal influence

Annual Community Survey 2024 Summary Report


2024 Annual Community Survey

Click here to see the questions we asked to gather community feedback on our 2024 project engagement.


2024: The year that was in community engagement

2024 was a busy year for community engagement! Our people spent hundreds of hours connecting with community members across the entire Great Ocean Road Coast to help share knowledge of the work we do and the issues that matter. In turn, community members were very generous with their time and knowledge and engaged with us on a number of projects where we required community input to guide decision making. These projects are listed below.